Renewal Sales Representative

Job Summary

As a Renewal Sales Representative, you will focus on driving revenue growth and optimizing customer conversations regarding our renewal programs and products in conjunction with several sales representatives on specific territory strategies and activities. You will work on a renewal sales team aligned with multiple field sales representatives in a team selling environment to achieve individual and/or team goals.

 

 

Responsibilities

• Grow revenue through attaining or exceeding maintenance renewal revenue goals.
• Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
• Lead and/or facilitate learning opportunities for renewal sales team.
• Proactively contact customers and explain the product and support benefits of continuing maintenance services.
• Educate customers on purchasing options via web store and consolidations
• Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.
• Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.
• Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
• Demonstrate strong forecasting and funnel management of your assigned territory.
• Contribute to and support the territory plans in conjunction with sales representatives.

Minimum Qualifications

• A bachelor's degree and 4 years of experience (or equivalent experience) with one year in a sales role is required.

Additional Qualifications

• Demonstrated success understanding business objectives and meeting or exceeding goals.
• General understanding of contracts and terms specific to maintenance renewals.
• Strong time management and prioritization skills
• Persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
• Proficient working with a CRM system
• Ability to work both independently and within a team environment.
• Business level English skill.