Merging Mathworks accounts from previous account to current account

That is now 2 years that I left my previous emplyer and my account was associated with an email address I do not have access anymore.

I have recreated my current account with my current employement email address. How can I merge both accounts so that I keep track of the previous feeds and discussions?

[Rik]

As far as I'm aware, you can't merge the accounts.

What you can do is contact support and explain your situation. They might be willing to change the address for you. Is there any way you can prove that the original address is yours?

Also your login may be tied to the email address, but your account should work without access.

[Cris LaPierre]

Can you still sign into your previous account?

[Sylvain]

I can partially login with my former emploer email address, it is stuck at the 2 step identificatio, it seems that my personal phone is still registered but I do not receive the SMS. I tried couple of time without success.

Answer 1

[Cris LaPierre]

If you can't sign into the account, you will need to contact support.

https://www.mathworks.com/support/contact_us.html