Why am I unable to start the MDCE service on a Windows computer remotely when using the Admin Center?

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Accepted Answer

MathWorks Support Team
MathWorks Support Team on 19 Apr 2019
Edited: MathWorks Support Team on 19 Apr 2019
When you remote start MDCE using the Admin Center the user account on the remote host needs to match the user account on local host. If Active Directory is not configured, your user account most likely does not have proper permissions on the remote worker node(s).
Setting up your user account in Active Directory will allow you to configure user account permissions across multiple computers within your network. If you have any questions or concerns regarding your Active Directory configuration please contact your local IT.
To display all active directories a user is part of, run the following command in Command Prompt/Terminal:
net user /domain "username"
An example of this command's syntax is:
net user /domain "Ted"
To display all users for a specified active directory, run the following command in Command Prompt/Terminal:
*net group /domain "name of Domain" *
An example of this command's syntax is:
net group /domain “Teds Domain Users"
If configuring Active Directory is not an option for your MATLAB Parallel Server cluster, you will need to start the MDCE service locally on each worker node. More information explaining how to start up the MDCE service this way can be found here:
NOTE: Starting in R2019a the following name changes occurred: * MATLAB Distributed Computing Server was renamed to MATLAB Parallel Server * mdce_def was renamed to mjs_def * mdce binary was renamed to mjs

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