Matlab encounter an internal error and needs to close - on Mac OSX Sierra, after reopening the mac from sleep.

MATLAB 2017a: almost every time the computer lid is closed when a MATLAB window is open (just open, NOT running a program), when the computer is opened the MATLAB process will crash.

MacBook Pro (Retina, 15-inch, Mid 2014), 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 750M 2048 MB, Intel Iris Pro 1536 MB, MacOS Sierra 10.12.3 (16D32)

Answer 1

[Michelle Wu]

The error message is just a generic one indicating that there was an exception or problem within MATLAB that caused it to crash, and there could be many possible reasons for this. Please locate the MATLAB crash log or crash dump file and attach it in the post if you would like the community to take a look. For more information, please refer to this MATLAB Answers post:

http://www.mathworks.com/matlabcentral/answers/261366-why-does-matlab-crash-with-matlab-has-encountered-an-internal-error-and-needs-to-close

In some cases, the graphics driver could be the cause for such crashes. To work around using your machines graphics hardware, you can execute the following command in MATLAB:

opengl('save','software')

This command sets your OpenGL preferences so that future sessions of MATLAB on this computer use the preferred version (i.e. 'software') of OpenGL. Please note that it does not affect the current session. After changing OpenGL to 'software', restart MATLAB and see if the issue presists.

Updating the NVIDIA graphics driver to a current version may also help.

[Rexford]

Unfortunately: Error using opengl Software OpenGL rendering is not supported on the Mac platform.

[Xu Claire]

Matlab document: opengl software forces the MATLAB software to use software OpenGL rendering instead of hardware OpenGL. Note that Macintosh systems do not support software OpenGL

[Mars]

Hi, Michelle. My matlab 2018b has a simillar problem. Could you do me a favor to solve it? Thank you.

https://www.mathworks.com/matlabcentral/answers/439548-matlab-has-encounter-an-internal-error-and-needs-to-close-on-macos-in-a-macbook-pro-after-opening

MATLAB crash file:/Users/mars/matlab_crash_dump.498-1:

--------------------------------------------------------------------------------

std::terminate() detected at Sun Jan 13 16:57:59 2019 +0800

--------------------------------------------------------------------------------

Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : UTF-8

Deployed : false

Graphics Driver : Unknown hardware

Java Version : Java 1.8.0_152-b16 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : maci64

MATLAB Entitlement ID : 6257193

MATLAB Root : /Applications/MATLAB_R2018b.app

MATLAB Version : 9.5.0.944444 (R2018b)

OpenGL : hardware

Operating System : Mac OS Version 10.14.2 (Build 18C54)

Process ID : 498

Processor ID : x86 Family 6 Model 158 Stepping 10, GenuineIntel

Session Key : 33ac01a8-3605-48e0-ac51-5dc388273abd

Window System : Quartz

Fault Count: 1

Abnormal termination

Register State (captured):

RAX = 0000000118607bc6 RBX = 0000700006e549e0

RCX = 0000000118670380 RDX = 000000011867a108

RSP = 0000700006e546b0 RBP = 0000700006e549c0

RSI = 0000700006e54a20 RDI = 000000011867ac88

R8 = 000000011860dfbd R9 = 00007fffdeddc74d

R10 = 0000000000000001 R11 = 000000011867a108

R12 = 0000000000000000 R13 = 0000000000000000

R14 = 0000000000000000 R15 = 0000700006e54ec0

RIP = 00000001111fb839 RFL = 0000000111312b24

CS = 0000700006e54820 FS = 0000700006e54800 GS = 000000011860e7c7

Stack Trace (captured):

[ 0] 0x00000001111f4d84 bin/maci64/libmwfl.dylib+00007556 _ZN10foundation4core4diag15stacktrace_base7captureEm+00000020

[ 1] 0x00000001111fa588 bin/maci64/libmwfl.dylib+00030088 _ZN10foundation4core4test17terminate_handledEv+00006392

[ 2] 0x00000001111f89f5 bin/maci64/libmwfl.dylib+00023029 _ZN10foundation4core4diag13terminate_logEPKcPK17__darwin_ucontext+00000149

[ 3] 0x0000000115df267b bin/maci64/libmwmcr.dylib+00632443 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00012635

[ 4] 0x0000000115df0207 bin/maci64/libmwmcr.dylib+00623111 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00003303

[ 5] 0x0000000115df5200 bin/maci64/libmwmcr.dylib+00643584 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00023776

[ 6] 0x0000000115def3df bin/maci64/libmwmcr.dylib+00619487 _Z22mnInstallCrashHandlersv+00000495

[ 7] 0x00007fff7245bdfe /usr/lib/libc++abi.dylib+00060926 _ZSt11__terminatePFvvE+00000008

[ 8] 0x00007fff7245bbe2 /usr/lib/libc++abi.dylib+00060386 __cxa_get_exception_ptr+00000000

[ 9] 0x00007fff7244ebb9 /usr/lib/libc++abi.dylib+00007097 __cxa_get_globals+00000000

[ 10] 0x00007fff73c5885a /usr/lib/libobjc.A.dylib+00092250 objc_exception_throw+00000362

[ 11] 0x00007fff47ba0cff /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation+00994559 +[NSException raise:format:]+00000201

[ 12] 0x00007fff49e37724 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation+00018212 -[NSPlaceholderString initWithFormat:locale:arguments:]+00000115

[ 13] 0x00007fff49e37681 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation+00018049 +[NSString stringWithFormat:]+00000169

[ 14] 0x000000011fa79ffe bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01863678 wuusgJAD+00000558

[ 15] 0x000000011fa75729 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01845033 bKQIstXI+00000009

[ 16] 0x000000011fb4876a bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+02709354 PfahsAce+00000570

[ 17] 0x000000011fa79050 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01859664 kjvRvBnv+00000704

[ 18] 0x000000011fa78ead bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01859245 kjvRvBnv+00000285

[ 19] 0x000000011fa792b2 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01860274 jpORHPny+00000130

[ 20] 0x00007fff74f1a305 /usr/lib/system/libsystem_pthread.dylib+00013061 _pthread_body+00000126

[ 21] 0x00007fff74f1d26f /usr/lib/system/libsystem_pthread.dylib+00025199 _pthread_start+00000070

[ 22] 0x00007fff74f19415 /usr/lib/system/libsystem_pthread.dylib+00009237 thread_start+00000013

Answer 2

[PARAM JIT]

Hi Has Anyone solved this problem?

[Walter Roberson]

Which operating system version are you using ? Which MATLAB release are you using? Which graphics card are you using? Which graphics driver version do you have installed?