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matlab has encountered an internal problem and needs to close

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Zhic Liu
Zhic Liu on 28 Mar 2019
Commented: Walter Roberson on 28 Mar 2019
when use MATLAB2016a, The error details follows:
MATLAB crash file:C:\Users\IONTRA~1\AppData\Local\Temp\matlab_crash_dump.8356-1:
------------------------------------------------------------------------
Assertion detected at Thu Mar 28 10:52:27 2019
------------------------------------------------------------------------
Configuration:
Crash Decoding : Disabled
Crash Mode : continue (default)
Current Graphics Driver: Unknown hardware
Default Encoding : GBK
Graphics card 1 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 630 Version 23.20.16.4973
Host Name : iontrap
Java Crash Report : C:\Users\IONTRA~1\AppData\Local\Temp\hs_error_pid8356.log
MATLAB Architecture : win64
MATLAB Root : D:\Program Files\MATLAB\R2016a
MATLAB Version : 9.0.0.341360 (R2016a)
OpenGL : hardware
Operating System : Microsoft Windows 10 企业版
Processor ID : x86 Family 6 Model 158 Stepping 9, GenuineIntel
Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
Window System : Version 10.0 (Build 14393)
Fault Count: 1
Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\jmi\javainit.cpp line 1389:
Fatal Java Exception. See Java Crash Report for details.
Register State (captured):
RAX = 000000000c7ed001 RBX = 0000000000000000
RCX = 0000000097fecda0 RDX = 0000000000000000
RSP = 0000000097fec910 RBP = 000000001cd8d8a0
RSI = 0000000097fed3e0 RDI = 000000000c7dcfb8
R8 = 0000000000000000 R9 = 00007ffb85730000
R10 = 000000000c7dd008 R11 = 000000000c7dd008
R12 = 000000001cd8d8a0 R13 = 000000004b1b0000
R14 = 000000000c7ed088 R15 = 000000000c7ed008
RIP = 000000000c61961a EFL = 00000202
CS = 0033 FS = 0053 GS = 002b
Stack Trace (captured):
[ 0] 0x000000000c61961a D:\Program Files\MATLAB\R2016a\bin\win64\libmwfl.dll+00103962
[ 1] 0x000000000c615b58 D:\Program Files\MATLAB\R2016a\bin\win64\libmwfl.dll+00088920
[ 2] 0x000000000c6154a7 D:\Program Files\MATLAB\R2016a\bin\win64\libmwfl.dll+00087207
[ 3] 0x000000000c619068 D:\Program Files\MATLAB\R2016a\bin\win64\libmwfl.dll+00102504
[ 4] 0x000000001cd2ffc7 D:\Program Files\MATLAB\R2016a\bin\win64\jmi.dll+00589767
[ 5] 0x0000000065117b6d D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+02390893
[ 6] 0x0000000065100ad8 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+02296536
[ 7] 0x00000000651188e6 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342
[ 8] 0x000000006511c2d8 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176
[ 9] 0x00000000651b3a48 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576
[ 10] 0x00007ffb9470a57d C:\Windows\SYSTEM32\ntdll.dll+00697725
[ 11] 0x00007ffb9469fd23 C:\Windows\SYSTEM32\ntdll.dll+00261411
[ 12] 0x00007ffb947096ea C:\Windows\SYSTEM32\ntdll.dll+00693994
[ 13] 0x0000000064d086fd D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00558845
[ 14] 0x0000000064d0aaee D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00568046
[ 15] 0x0000000064d34872 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00739442
[ 16] 0x0000000064d16acb D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00617163
[ 17] 0x0000000064d06f36 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00552758
[ 18] 0x00007ffb91f11c84 C:\Windows\System32\USER32.dll+00072836
[ 19] 0x00007ffb91f1181b C:\Windows\System32\USER32.dll+00071707
[ 20] 0x0000000064d5930c D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00889612
[ 21] 0x00007ffb85f1b496 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.2457_none_a13eaee9d8fd5c07\COMCTL32.dll+00177302
[ 22] 0x00007ffb85f1b8c6 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.2457_none_a13eaee9d8fd5c07\COMCTL32.dll+00178374
[ 23] 0x00007ffb91f11c84 C:\Windows\System32\USER32.dll+00072836
[ 24] 0x00007ffb91f2c074 C:\Windows\System32\USER32.dll+00180340
[ 25] 0x00007ffb91f3306b C:\Windows\System32\USER32.dll+00209003
[ 26] 0x00000000fa65d663 D:\Program Files\MATLAB\R2016a\bin\win64\nativejava.dll+00054883
[ 27] 0x00007ffb91f11c84 C:\Windows\System32\USER32.dll+00072836
[ 28] 0x00007ffb91f115cc C:\Windows\System32\USER32.dll+00071116
[ 29] 0x0000000064d318dc D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00727260
[ 30] 0x0000000064d31b8b D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\awt.dll+00727947
[ 31] 0x000000004b1c3150 <unknown-module>+00000000
[ 32] 0x0000000024ed9e1a <unknown-module>+00000000
[ 33] 0x00000007e050d7e0 <unknown-module>+00000000
[ 34] 0x0000000039941e20 <unknown-module>+00000000
[ 35] 0x0000000064f6a6b0 D:\Program Files\MATLAB\R2016a\sys\java\jre\win64\jre\bin\server\jvm.dll+00632496
If this problem is reproducible, please submit a Service Request via:
http://www.mathworks.com/support/contact_us/
A technical support engineer might contact you with further information.
Thank you for your help.

Answers (1)

Image Analyst
Image Analyst on 28 Mar 2019
Most crashes are video adapter related in my experience. See the FAQ for the fastest route to a solution.
  1 Comment
Walter Roberson
Walter Roberson on 28 Mar 2019
You have 23.20 series drivers installed; it looks to me as if 25.20 series is what is current for your Intel HD 630.

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