when installing matlab_doc​_zh_CN_com​mon,the following fault is detected: invalid distance too far back

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I encounter a problem when installing MATLAB 2019b in windows 7 service pack1. when the installation process was 42% done, a window jumped,that is: following fault detected when installing matlab_doc_zh_CN_common: invalid distance too far back. I have tried several solutions to solve this problem: temporarily disable any antivirus or security software. Then I shut down my fire-defend wall. But it did not work.

Answers (2)

Weikun Chen
Weikun Chen on 15 Dec 2019
I also have the same problem while installing this file. So how to solve it?

Sahithi Kanumarlapudi
Sahithi Kanumarlapudi on 17 Dec 2019
For issues regarding installation, you could contact MathWorks support at

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