Why am I unable to get my Quote to populate in my MathWorks Account to place a payment?
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MathWorks Support Team
on 28 Jul 2021
Answered: MathWorks Support Team
on 28 Jul 2021
Why am I unable to get my Quote to populate in my MathWorks Account to make a payment?
Accepted Answer
MathWorks Support Team
on 28 Jul 2021
If a Quote has not been shared with a customer by MathWorks staff, an error message stating that there is 'incomplete/incorrect information provided' will stop the customer from proceeding to locate the Quote to make payment on it in their MathWorks Account.
Contact either your Account Representative or Customer Support who may be able to share the Quote (if appropriate) with you in order for you to be able to complete your online payment via your MathWorks Account.
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