Why is my Vector CAN device not detected in Vehicle Network Toolbox?

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I am trying to use Vector CAN VN1630A device with Vehicle Network Toolbox, but neither canChannelList command nor CAN Explorer app are able to detect my device.
How can I resolve this issue?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 23 Feb 2024
Vector CAN/CAN FD devices are not detected in MATLAB if you are using the default installation of "Vector driver setup for Windows 10 and 11" versions 23.20 or 24.10.
Follow these steps to resolve the issue:
  1. Download and install the 'XL Driver Library Setup' from https://www.vector.com/int/en/download/xl-driver-library-203014/
  2. Download and install Vector driver setup for Windows 10 and 11 from https://cdn.vector.com/drivers/Vector_Driver_Setup.zip
  3. Using File Explorer locate "vxlapi.dll" and "vxlapi64.dll" path in the XL Driver Library installation folder (for example "C:\Users\Public\Documents\Vector\XL Driver Library 20.30.14\bin")
  4. Copy "vxlapi64.dll" file to "C:\Windows\System32" folder
  5. Copy "vxlapi.dll" file to "C:\Windows\SysWOW64" folder
  6. Restart your computer
  7. Start MATLAB and execute canChannelList command in the command window

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