How to transfer a license to a new hard drive on the same laptop?

My original hard drive was failing so I uninstalled MatLab and tried to deactivate it but I couldn't find a way to do so. MatLab was installed successfully on the hard drive but when launching the application, I get the following error:

License checkout failed.
License Manager Error -9
The hostid of your computer (DISK_SERIAL_NUM=40140fd3)does not 
match the hostid of the license file 
(DISK_SERIAL_NUM=a0b78ab0).

Please advise how to clear this error and reactivate on the new hard drive of the same laptop.

Thank you, Krystina Pingel (<mailto:[e-mail] [e-mail]>)

[Tamilalagan Natarajan]

Have you resolved this issue? How did you manage to transfer your licence to the new hard disk?

Answer 1

[per isakson]

If Student version:

• MATLAB and Simulink Student Version Users: Technical support by MathWorks is only available for issues related to activation, installation, and bug-related problems.

See: Contact Support

Answer 2

[Image Analyst]

You might have to call them if you can't login to their web site and deactivate an installation.

http://www.mathworks.com/help/install/ug/deactivating-a-license.html