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What do I do if I accidentally changed the user for my license?

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Max Leung-Wagner on 8 Oct 2019

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Answered: Sahithi Kanumarlapudi on 4 Nov 2019

Hi, I was reapplying my license for MATLAB recently and made the mistake of changing my licensed user name, thinking that it was a frivilous name change. Now I can't access MATLAB on my computer and I wanted to ask if there's a way to fix my user. Thanks!

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Walter Roberson on 8 Oct 2019

Go through the Activation process again.

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Sahithi Kanumarlapudi on 4 Nov 2019

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https://ch.mathworks.com/matlabcentral/answers/484116-what-do-i-do-if-i-accidentally-changed-the-user-for-my-license#answer_399724

You could contact the MathWorks support team to help you solve this issue

https://www.mathworks.com/support/contact_us/

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