Why can't I adjust the offset of my ROI from my Jai Go 5100M USB3 camera?

Hi Guys,

I have the problem that if I adjust the offset of my ROI, the entire width and height change (that's how it should be) but the origin remains at zero.

Example:

Width: 2464

Hight: 2056

X offset: 0

Y offset: 0

Works well

My settings:

X offset: 464

Y offset: 56

The result:

Width: 2000

Hight: 2000

X offset: 0

Y offset: 0

As soon as I start the preview or the acquisition, the offset goes back to 0

It seems as if the program is setting the offset, because the height and width change, but in the next moment they are set back to 0.

That means my picture starts anyway in the upper left corner. Apart from a warning there are no errors.

Warning: The ROIPosition property was modified because the offsets have changed within the device.

I use the Image Acquisiton Tool and it doesn't work in the app or as code.

Can someone help me please?

[kenneth meinert]

I have the same issue ):

[Miroslaw Cubera]

I got in contact with the support, but they couldn't help me either. It is currently not possible to fix the bug. Maybe a bug fix will come out with the new version.

[Anne]

I have exactly the same issue. Working on 2022b. Is this solved in newer versions?