Why do I get activation error 361 when performing a license update within MATLAB?

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MathWorks Support Team on 27 Jun 2009

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Edited: MathWorks Support Team on 18 Jul 2024 at 6:18

When performing a license update within MATLAB, I receive an error 361. How can I perform the license update for my MATLAB?

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Answer 1

MathWorks Support Team on 18 Jul 2024 at 0:00

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Edited: MathWorks Support Team on 18 Jul 2024 at 6:18

This error indicates that you are trying to update a license file for a higher release of MATLAB than you are licensed. If you are licensed for the release you are updating and you are receiving this error message, there could be a problem with your license configuration. In that case, contact Customer Service to have the release of your license corrected. You can contact Customer Service here:

http://www.mathworks.com/support/contact_us/index.html