Why am I still being prompted to close all MATLAB sessions during an installation process after I have already closed MATLAB?

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I would like to know how I am able to install without the following error message:
There is a session of MATLAB running on this machine. In order to complete this installation you must close all running MATLAB sessions.
I closed all running MATLAB sessions and I checked there are no MATLAB processes in the Windows Task Manager.

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 13 May 2020
Edited: MathWorks Support Team on 13 May 2020
This error typically occurs when installing or updating MATLAB or other MathWorks products because there is a matlab.exe process running somewhere on the machine.
To resolve this issue, check all processes (from all users) to see if there is a matlab.exe running in the background before continuing.
If you cannot find any matlab.exe running and you receive this message, try restarting the computer before attempting the installation again.

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More Answers (2)

Garrett Cassidy
Garrett Cassidy on 4 Jun 2021
This may be a lame answer but I just needed to close MatLab and give my slow computer a minute to think, then it seemd to work. Though I would share as I did get to this page looking for an answer

Jordan Brel Ngako Kadji
Jordan Brel Ngako Kadji on 13 Apr 2021
I had the same issue. Deleting an exe file which was on my matlab path solved the issue.(Linux Ubuntu distribution )


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