- Select "Activate automatically using the internet."
- Log into your MathWorks account.
- Select the correct license.
- The username field should auto-populate with the correct username. Leave it as it is.
- Confirm the activation information.
- Click "finish" to complete the activation process.
- Restart MATLAB.
I have installed matlab with the username changed to my personal name from default username hello. I am getting error like my username is not matching. Could you please help
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Anshika Chourasia
on 14 Oct 2021
Hi Sanjay,
The best way to resolve a License Manager Error -9 (Username Mismatch) is by reactivating MATLAB with the activation client.
The activation client is located here: C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe
Once you have launched the MATLAB activation client:
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