What does error "The application was unable to start correctly (0xc0000364)" mean?

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Matlab won't start after the installation. I recieve the following error Message:
MATLAB.exe - Application error
The application was unable to start correctly (0xc0000364). Click OK to close the application.
What does this error mean?

Accepted Answer

Smit
Smit on 11 Oct 2022
Hi
Seems that you are getting the Windows error 0xc0000364 on trying to run MATLAB.
The 0xc0000364 error code corresponds to the Windows error “STATUS_ACCESS_DISABLED_BY_POLICY_OTHER”. There might be a Group Policy on your system which is restricting the execution of MATLAB. If so, you might need to work with your system administrator to update the policy so that MATLAB can run.
Alternatively, you can update the policy as follows, however do note that this may reduce the overall security
1. Open Windows Local Security Policy by opening Administrative Tools from the Start Menu, then going to Local Security Policy
2. In the left panel, expand the Local Policies and select Security Options
3. In the right panel, scroll down to the section on User Account Control
4. Open the policy User Account Control: Run all administrators in Admin Approval Mode and disable the policy (Note: disabling this policy reduces the overall security)
5. Reboot the system
Alternatively, as a potential workaround you can try running MATLAB as an administrator.
  1 Comment
Moritz Oberacker
Moritz Oberacker on 24 Oct 2022
Thanks for the explanation. Runnig as Administrator works. Seems like I have to figure out with our IT Departement, why there is a Local Security Policy that blocks it.

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