Service error MatLab Web app server 2021b

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Jose Hidalgo
Jose Hidalgo on 4 May 2023
Edited: Sugandhi on 7 Jun 2023
What can I do to solve this error?
  1 Comment
Jose Hidalgo
Jose Hidalgo on 4 May 2023
Edited: Walter Roberson on 10 May 2023
My Matlab version is 2021b
pleaseeeeee
HELPPP
please I need help to install matlab web app server can someone help me?

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Answers (2)

Kojiro Saito
Kojiro Saito on 10 May 2023
I found "Failed to add local user" error.
Could you try the following answer?

Sugandhi
Sugandhi on 12 May 2023
Hi Jose Hidalgo,
I understand that you are is getting a service error when installing MATLAB Web app server 2021b.
The error message indicates that there was an issue while copying the” webapps.config” and “webapps_launcher.config” files, and that there is an issue with adding a local user. There can be a few reasons why this error is occurring:
1. Insufficient permissions: The user installing the MATLAB Web App Server may not have sufficient permissions to create or modify files in the destination directory. This can lead to errors during the installation process.
2. Antivirus software: Antivirus software running on the computer may be blocking the installation process, preventing files from being modified during the installation process.
3. File corruption: The files being copied during the installation process may be corrupted, leading to errors during the installation process.
Possible workarounds could be:
1. Run the installation process as an administrator to ensure that there are sufficient permissions to create or modify files in the destination directory.
2. Disable any antivirus software running on the computer during the installation process to prevent it from blocking the installation process.
3. Verify the integrity of the files being copied during the installation process. If they are corrupted, download a fresh copy of the files from a trusted source and retry the installation process.
4. Check the system logs for any additional error messages or warnings that may indicate the source of the issue.
  3 Comments
Jose Hidalgo
Jose Hidalgo on 21 May 2023
In my computer, there is only one user: me. I have the administrator benefits. So I do not get what is the problem. Can't I install this Matlab Web App Server in my computer?? Does it have to be on something different?

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