I lost my computer where my matlab R2019b was installed

I lost my computer where my Matlab R2019 was installed because of disk crash and I didn't have time to uninstall it. I aquired a new computer, downloaded the right version, installed it but when I tried to activate the installation I received the following message: "Error 1.616: No more activations are available for this user. You may need to deactivate a previously activated computer before you can activate this computer. See Solution 1-6379G9 for more details." I can not unistall because the older computer was lost.

Answer 1

[the cyclist]

Follow the instructions on this page, under "Deactivate License on Lost or Destroyed Machine".

[Clara Fornasari]

Tks.

Answer 2

[Image Analyst]

See the FAQ:

https://matlab.fandom.com/wiki/FAQ#How_do_I_release_or_deactivate_a_MATLAB_license?

Lots of other good stuff in the FAQ so look around it.

[Clara Fornasari]

tks