Error using siteviewer Timeout waiting for response.

I am running matlab 23.2.0.2485118 (R2023b) Update 6 with communications toolbox on linux, I'm getting really strange errors with siteviewer:

>> siteviewer;

Error using siteviewer

Timeout waiting for response.

Question - how can I fix this? Or at the very least investigate what is wrong with it? Why would it time out? Waiting for what exactly? The debugger is entirely useless, there are no error logs... Somehow, these sort of unfathomable errors make me want to stop using Matlab entirely.

[Walter Roberson]

I suspect that it is trying to talk to a server to fetch the information about the globe that it is to display.

Do you have a firewall that might be blocking access?

[Alexander]

I am calling siteviewer() with no args. To which server can it possibly try to talk? Also, there is no firewall for outgoing traffic on the system.

Answer 1

[Himanshu]

Hello Alexander,

I understand that you are facing issues while running the command "siteviewer" in MATLAB R2023b.

The issue may have been caused when launching "siteviewer" from the MATLAB desktop if you have installed the new desktop add-on (https://in.mathworks.com/matlabcentral/fileexchange/119593-new-desktop-for-matlab-beta). One possible workaround is to remove this add-on to be able to launch "siteviewer".

I hope this helps.