Installer "I have a File Installation Key" Advanced option not working.

I have attempterd to install R2024a and R2023b on a RHEL 9 box. Our License manager has provided me a license.dat file. When I select "I have a File Installation Key" the installer just sits at the "Email" prompt. When I input my MathWorks credentials it shows me a repository of our licenses instead of providing the opportunity to input the key. We have a license manager on our network. How do I get this to install properly?

[Mario Malic]

Try disconnecting from the internet. Maybe login is required for all licenses. Contact support if you don't resolve it.

Answer 1

[Cris Collins]

Thank you for the suggestions. After removing the default gateway the installer proceeded in an offline mode.

I did call Support though. The MatLab installer window has an issue with Gnome. The installer window appears to be active, but not until I Alt-Tab'd between windows would it really be active at times. So even though I would select the install key box, it would not show a bliking cursor and allow the key to input. Similarly with the Advanced Option menu.