Error regarding jxbrower DLL when opening Live Editor Script

A customer is getting the below error and also MATLAB freezes everytime they try to open Live Editor files:

Exception in thread "IPC Process Thread" java.lang.UnsatisfiedLinkError: C:\Users\xxxx\AppData\Local\Temp\1\jxbrowser-chromium-43.0.2357.52.5.4.3\data\Temp\jxbrowser-common64-7f5a758a-e611-4dcb-b8ce-ecd0c96bb9a2.dll: This program is blocked by group policy. For more information, contact your system administrator                at java.lang.ClassLoader$NativeLibrary.load(Native Method)                at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)                at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1824)                at java.lang.Runtime.load0(Runtime.java:809)                at java.lang.System.load(System.java:1086)                at com.teamdev.jxbrowser.chromium.internal.LibraryLoader.loadLibrary(Unknown Source)                at com.teamdev.jxbrowser.chromium.internal.SharedMemoryLibrary.<init>(Unknown Source)                at com.teamdev.jxbrowser.chromium.internal.SharedMemoryLibrary.getInstance(Unknown Source)                at com.teamdev.jxbrowser.chromium.internal.ipc.ChromiumProcess.start(Unknown Source)                at com.teamdev.jxbrowser.chromium.internal.ipc.d.run(Unknown Source)                at java.lang.Thread.run(Thread.java:748)

Customer could run the file but not open it or edit it or see the code. They were also able to run M file. the issue was only with Live Script.

Answer 1

[MathWorks Support Team]

This appears to be an issue with the fact that JxBrowser, the component the Live Editor uses, wants to start a new process, but the user does not have permissions to do so. A similar issue may be described in this thread below:

https://groups.google.com/a/teamdev.com/forum/#!topic/jxbrowser-forum/-Jpv5YpOSSk

The right thing would be for the user to do as the exception suggests, and have them contact their system administrator/IT department. The workaround may be to run MATLAB as an administrator, or better, see if the IT department can change the group policy such that the MATLAB process is allowed to start other processes. It sounds like from other threads, e.g., 

https://answers.microsoft.com/en-us/windows/forum/windows_7-security/this-is-error-which-came-out-this-program-is/b4d876aa-af62-4231-82da-45829ff3e7bc

that there is a file that can be edited (by an administrator of the machine) that dictates what programs are allowed to do.