I have put different log in name in mathworks account than that of my OS. How to resolve this?

MATLAB is selecting SOFTWARE rendering.

License checkout failed.

License Manager Error -9

Your username is not authorized to use this license.

To resolve this issue, reactivate your license.

Troubleshoot this issue by visiting:

https://www.mathworks.com/support/lme/9

Diagnostic Information:

Feature: MATLAB

License path: /root/.matlab/R2024b_licenses:/usr/local/MATLAB/R2024b/licenses/license.dat:/usr/local/MATLAB/R2024b/licenses/trial_12573707_R2024b.lic

Licensing error: -9,57.

this is the output I get when i try to run matlab.

Answer 1

[Walter Roberson]

You re-run the activation process. This time, you need to specify the username the same as the Windows username https://www.mathworks.com/matlabcentral/answers/380181-i-can-t-understand-what-is-windows-user-name#answer_303355

Do not use your Windows Live account name !!

[Amanat]

walter how do i re-run the activation process

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/99457-how-do-i-activate-matlab-or-other-mathworks-products#answer_108804