RoadRunner not responding after initial install

I have done a fresh install of RoadRunner 2024b and activated the license. Once RoadRunner screen loads, choose to create a new project and selected base without add-ons.

The screen goes blank and no longer responds.

This is a Azure VM with 16GB memory and when i check the log files the errors in the logs are as below:

--------RoadRunner R2024b Update 3 (1.9.3.059d0255441) Log Created on 2025-01-28 at 16:24:23--------

[16:24:23 Logger.cpp(35)] DEV: Logging messages to file 'C:/Users/bhanu/AppData/Roaming/MathWorks/RoadRunner/R2024b/Logs/2025-01-28(4)/RoadRunner_Log.txt'

[16:24:23 LibraryInit.cpp(70)] Failed to load the Datasmith plugin: DLL load error 126

[16:24:23 LibraryInit.cpp(73)] To export to Unreal Datasmith, download the Unreal Engine prerequisites. For more information on Unreal Datasmith export requirements, see <a href="https://www.mathworks.com/help/roadrunner/ug/export-to-unreal-datasmith.html" style="color:#54b6ff">here</a>.

[16:24:23 pxphysxgpumoduleloader.cpp(123)] DEV: PhysX message: Failed to load PhysXGpu dll!

[16:24:23] Qt message: QWindowsEGLContext: ANGLE only partially supports OpenGL ES > 3.0%3

[16:24:23] Qt message: QWindowsEGLContext: Failed to create context, eglError: 3005, this: 0x144528bbfb0%3

[16:24:23 CoreApplication.cpp(141)] DEV: Application arguments: 'C:\Program Files\RoadRunner R2024b\bin\win64\AppRoadRunner.exe'

[16:25:17 DatasetInfo.cpp(60)] DEV: Creating new project

[16:25:25 DatasetInfo.cpp(70)] DEV: Loading project from 'F:/bhanu/secondtest/project2'

[16:25:25 DatasetInfo.cpp(60)] DEV: Creating new scene

[16:25:25] Qt message: QWindowsEGLContext: ANGLE only partially supports OpenGL ES > 3.0%3

[16:25:25] Qt message: QWindowsEGLContext: Failed to create context, eglError: 3005, this: 0x1445d197cd0%3

[16:25:25] Qt message: QOpenGLWidget: Failed to create context%3

[16:25:26] Qt message: QWindowsEGLContext: ANGLE only partially supports OpenGL ES > 3.0%3

[16:25:26] Qt message: QWindowsEGLContext: Failed to create context, eglError: 3005, this: 0x1445d19a7f0%3

Answer 1

[Manish]

Hi,

I was working on a similar use case and encountered a similar issue. After trying several approaches, I found a workaround that might be helpful for you as well.

Download the Datasmith Export Plugin from the Unreal website and install it manually.

https://unrealstudio.epicgames.com/UE4PrereqSetup_x64.exe

Refer the below links for better understanding:

• https://www.mathworks.com/help/roadrunner/ug/roadrunner-system-requirements.html
• https://www.mathworks.com/help/roadrunner/ug/install-and-activate-roadrunner.html

Hope it helps!

Answer 2

[Bhanu]

Hi Manish,

Thanks for your response and I went ahead and installed the Unreal engine pre-reqs and the error is now gone. However Roadrunner is still not working.

As I was having issues enabling GPU in Azure, I went ahead and did this on AWS and have a Tesla4 GPU enabled on this AWS EC2 instance.

I still see the next error which is:

[16:24:23 pxphysxgpumoduleloader.cpp(123)] DEV: PhysX message: Failed to load PhysXGpu dll!

[16:24:23] Qt message: QWindowsEGLContext: ANGLE only partially supports OpenGL ES > 3.0%3

[16:24:23] Qt message: QWindowsEGLContext: Failed to create context, eglError: 3005, this: 0x144528bbfb0%3

I am curious to understand if RoadRunner was ever tested in the Cloud as i could find any documentation around that.

Regards

Bhanu

[Bhanu]

I am still waiting for a response as RoadRunner does not seem to be designed to run on AWS or Azure.