How do you run the Activation Client?

MATLAB R2015b won't open on my computer. Pop up says my license checkout has failed (License Manager error-9). Where can I find the Activation client to reactivate my license?

5 Comments

Which operating system are you using?
Windows 8.1, 64-bit
It is a little silly that the popup doesn't redirect to the activation wizard, but Walter's answer worked thanks.
I am having the same problem launching Matlab 2017b. I have a new licence but it is saying user error-9. How do i change my username to where it'll run?
If you are not approaching your transfer limit, then it is easier to reactivate giving the proper username.

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 Accepted Answer

More Answers (3)

James Long
James Long on 13 Oct 2020
Edited: James Long on 13 Oct 2020
Incase anyone is using linux, and they come here, it is in /usr/local/MATLAB/R2020b/bin and is called activate_matlab.sh
Run these 2 commands:
cd /usr/local/MATLAB/R2020b/bin
change R2020b to what ever version was installed.
./activate_matlab.sh
Was posting to a 5 year old question cringe? Yes.
Is it right thing to do for my fellow linux homies? Yes.

6 Comments

Thank you so much...it really helped me.
Thanks!
It helped me a lot!
You are a hero, sir.
For newer MATLAB versions, it's under <install_path>/bin/glnxa64/MathWorksProductAuthorizer.sh

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N/A
N/A on 26 Oct 2016
Hi! I have the same problem. I´m using my boyfriends macbook. I can´t find the activation client? Should I change my username to my boyfriends?
Linlin Wang
Linlin Wang on 24 Jan 2021
Edited: Linlin Wang on 24 Jan 2021
C:\Program Files\MATLAB\R2015b\bin\win64\activate_matlab.exe
This link is very helpful for the window 10 system PC. In case you still lost, copy and paste this (C:\Program Files\MATLAB\R2015b) after open a File Explore, then in the search bar type activate and enter, then click on activate_matlab icon. That also bring you to the same location.

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