Matlab Web App: Blank page when selecting a specific app

Running Windows 10 (on a Mac with dual boot) and Matlab2018a. Matlab Runtime 2018a is installed.

I have created a very simple Matlab app and it runs: Create a simple App

I have deployed that app as a web app: Create and Deploy a Web App

I have configured my Matlab Web App server with the default settings (Port Number 9988, Service Registration using a default account): Configure MATLAB Web App Server

I have copied example_web_app.ctf to the Matlab Web App Folder.

I then added the Matlab Web Apps Home Page as a "Trusted Site" in Control Panels.

I opened up the Home Page (in Google Chrome) for the Matlab Web Apps and see the example_web_app with the corresponding screenshot of it.

I clicked on the example_web_app link and it takes me to new webpage. The webpage only shows "MATLAB Web Apps". The example_web_app does not appear on the page.

The log shows:

Log: New session request for "example_web_app"

Log: Session for "example_web_app" created successfully

If I go back to "Home" and click "Diagnostics": example_web_app: Status: (Green Check Mark), Message: OK.

When I click on the i in the circle in Google Chrome, "Your Connection to this site is not secure".

Any thoughts why the example_web_app is not loading? I assume it might have something to do with Chrome and that the website is not https.

Thanks

Nick

[Ashish Ganta]

Hello Nick,

Can you please try running the sample application using IE 11? This will give us a better understanding if chrome is causing the issue or not.

Also some of the functionality is not supported on the Web Apps, so please take a look at this link(if you have not done it yet.) https://www.mathworks.com/help/compiler/webapps/unsupported-functionality.html

[Dhanaraj Nelapati]

Hi, Ashish Ganta, I am also having the same problem even after using Internet explorer 11, chrome, firefox etc. Can you please suggest.

[N/A]

I have the same problem like Nelapati

Answer 1

[faruto]

follow. run into the same problem.

Answer 2

[JW LEE]

I found like this problem.

I lose my time.

Answer 3

[Avratanu Biswas]

Any fix for this issue ? Facing the same relatable problem .

Answer 4

[Dhanaraj Nelapati]

since 3 years I am facing the same problem, any of you got any solution?