Matlab doesn't run on my laptop

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Rahul MYS
Rahul MYS on 6 Mar 2019
Commented: Steven Lord on 13 Mar 2020
I was using Matlab without any trouble for the last few weeks. Exactly while I was presenting my project infornt of my faculty, it doesn't run when I tried to do a demonstration. It doesn't run on my laptop from then on. Utterly disappointed. Kindly help me with this.
  6 Comments
Jan
Jan on 7 Mar 2019
@Rahul MYS: Does this mean, that you ran Matlab without activating it?
Rahul MYS
Rahul MYS on 7 Mar 2019
No. I tried activating again as it doesn't open.

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Answers (3)

Jan
Jan on 7 Mar 2019
Edited: Jan on 7 Mar 2019
Sometimes the preferences are damaged and prevent Matlab from starting. Try to rename the corresponding folder, e.g.
'C:\Users\<username>\AppData\Roaming\MathWorks\Matlab\R2018b\'
Does Matlab start afterwards?
FOR all readers: If your Matlab is running, it's time to create a backup of this preferences folder.
  2 Comments
Rahul MYS
Rahul MYS on 7 Mar 2019
Edited: Rahul MYS on 7 Mar 2019
I've tried deleting the liscense from the floder, changing the folder name as yousaid, but nothing's working. Matlab icon is not even shown in my desktop folder in C drive.i.e. in C:\Users\<user name>\Desktop.
Jan
Jan on 19 Mar 2019
Why do you assume, that there is an icon on your desktop?
I'm still not sure, what you actually observe. The descriptions are not clear enough. Re-installing Matlab should solve all problems, except for the ones caused by the preferences files. I've mentioned, how to hide these files also, so I'm not sure, what the problem is now.

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Rahul MYS
Rahul MYS on 19 Mar 2019
When I did troubleshooot matlab, the troubleshooter tab showa the result as "incompatible software" and the issue can't be fixed by the troubleshooter. Kindly help me with this.
  1 Comment
Jan
Jan on 19 Mar 2019
@Rahul: We cannot read your mind. What does "When I did troubleshooot matlab" mean? It matters, where you are doing what and a detailed explanation is required.
The Windows Troubleshooter is rarely useful. I was not able to fix any problem with it in the last 15 years.
Re-install Matlab. Refresh the preferences folder as explained in my answer. Activate Matlab again. If even the fresh-install is not running, maybe it is a problem of the hard disk or operating system. With only the vague informations given here, it is hard to guess, what is happening.

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Rahul MYS
Rahul MYS on 19 Mar 2019
Well, I tried uninstalling and installing and activating again and tried your answer too Jan. Still doesn't work, guess it's a problem with my hard disk I guess. Thank you.
  2 Comments
Ed Seng
Ed Seng on 13 Mar 2020
You are not alone. I've wasted a day on this. Tried so many of the suggestions, full reinstalls, clearing appdata folders, etc. Nothing.
I do see I can run a script from the command-line view, when doing .\bin\matlab -nodesktop. Unfortunately the guidance is not clear what to do about this, so still stuck and frustrated.
Steven Lord
Steven Lord on 13 Mar 2020
The next step I'd do is call up Technical Support using the telephone icon in the upper-right corner of this page. When you reach the Support staff, tell them what you've tried and work with them to determine why MATLAB isn't launching correctly on your machine.

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