Matlab doesn't open (it's installed and activated)

I'm on a Windows 10 machine. I had a well functioning Matlab 2018a installed and then suddenly it stopped working. When I try to open Matlab, it shows up in my Task Manager but the software just doesn't open.
I uninstalled 2018a, downloaded and installed 2018b and activated it, but it still shows the same behavior.
Can someone please help me? I've wasted hours of effort on this and can't make it work.
Thanks

7 Comments

I have the same problem not able to uderstand it
It is on taskbar and just showing transfer,storage,...
I have the same problem!
I had the same problem and your comment solve my problem.. Thank you for it...
I am having the same issue, but none of the solutions above help... What else can I try?
I'm also having the same issue

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 Accepted Answer

Kojiro Saito
Kojiro Saito on 20 Mar 2019
Edited: Kojiro Saito on 14 Oct 2019
It might be because MATLAB's prefdir is corrupted.
Please delete the following folders (previous prefdir)
  • C:\Users\YOUR_USER_NAME\AppData\Roaming\MathWorks\MATLAB\R2018a
  • C:\Users\YOUR_USER_NAME\AppData\Roaming\MathWorks\MATLAB\R2018a_licenses
  • C:\Users\YOUR_USER_NAME\AppData\Roaming\MathWorks\MATLAB\R2018b
  • C:\Users\YOUR_USER_NAME\AppData\Roaming\MathWorks\MATLAB\R2018b_licenses
and launch MATLAB R2018b again.

29 Comments

Thank you, this solved the issue!
thank you very much!!!
thank you
It's still not opening after deleting these. What should I do ?
Worked for me too. Thanks. Just had to reactivate license. :)
It works! Thank you very much!
Worked for me! Thanks
Thanks a lot. it work fine.
It works well! Thanks!
It works, thank you a lot
Thank you. It works, once deleted I just had to activate Matlab
Thanks. It works !!
Thank youu. You saved my life!
I always have to do this before I open matlab 2021. Could you please suggest a permanent solution for this.
Thanks.
thank you this helped
thanks..it worked
It's work for me in 2021a. Thank !!
thanks , yaa Its works
Thanks man for your help!
God bless you 😭😭😭😭 thanks really
i have the same problem... but in macbook air... can u help me?
The default prefdir of MacOS is
/Users/$USER/Library/Application Support/MathWorks/MATLAB/<MATLAB Version>
what is the default prefdir for windows? i reactivated my matlab license but still can't open a matlab file. it still shows error
thank You! your suggested solution worked also for my MATLAB 2023b!

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More Answers (3)

These are some of the methods.
  1. Restart your computer and launch MATLAB again.
  2. Go to task manager and end the process if it is running without opening and displaying on the screen.
  3. Delete the temporary files
  4. Delete the AppData/Roaming/Mathworks/R20xxx.
All above listed ways could work but the 4th method is so effective.
That is it.

2 Comments

Method 4 works, but simply delete the 'AppData/Roaming/Mathworks/R20xxx.' does not work for me.
In my laptop,
  • First, rename this folder e.g R2024a to R2024a_old. (not delete)
  • Then, it works.
This worked for 2024b thank you!

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I am facing teh same problem, but i couldnt find the APP data folder

1 Comment

'APP data folder ' is hidden forlder . you have enable 'show hidden folder' from folder option.

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Hi, it is not helping

1 Comment

Please contact Customer Service directly using this link and work with them to determine why MATLAB will not open on your machine.

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