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Challenges Installing Online Files

Asked by Putumani Mbambe on 24 Jul 2019
Latest activity Answered by Dheeraj Singh on 4 Oct 2019
Hi
I receive the message below when I am installing the software. I bought the student package online.
Unable to locate required installation files.
Using a File Installation Key requires you run the installer from a MATLAB DVD or from a directory which contains files previously downloaded via the installer.
To obtain the missing files, click Back on the previous screen and select Log in with a MathWorks Account or contact your MATLAB license administrator.
Regards,
Putumani

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1 Answer

Answer by Dheeraj Singh on 4 Oct 2019

Contact your sales representative to get detailed understanding about your license terms. If you don’t
know who your sales representative is, MathWorks support can help you find your sales representative:

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