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2019b installation problem

Asked by ALEXEY BARAN on 17 Sep 2019
Latest activity Commented on by Neil Thompson on 4 Nov 2019 at 17:58
I'm using 2019a Matlab version and have just tried installing 2019b together with the toolboxes. I see the following set of errors on the Matlab screen, when I try to launch it. The screenshot is attached.Matlab 2019b error.jpg
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\matlab\connector2\visualization
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\distcomp
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\user
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\mpi
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\parallel
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\parallel\util
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\lang
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\cluster
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\gpu
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\array
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\pctdemos
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\hwmanager\hwmanagerapp\framework
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\hwmanager\hwmanagerapp\framework\modules
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\bigdata
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\cmlink\api
Unrecognized function or variable
'matlab.internal.addons.updates.getSupportPackageUpdates'.

  1 Comment

Edric Ellis
on 18 Sep 2019
Looks like something has gone wrong with your installation. Please contact MathWorks support to resolve this.

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2 Answers

ALEXEY BARAN 님의 답변 19 Sep 2019
 채택된 답변

The solution was to delete the Matlab shortcut and launch Matlab.exe

  0 Comments

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CAM
Answer by CAM
on 18 Sep 2019

I had this same problem with 2018b and now again with 2019b. Last year, Matlab Support solved it with the following solution:
=============================
Thank you for contacting MathWorks Support. The error you are receiving is usually caused by MATLAB having a pathing error. To resolve this error, please run the following commands in MATLAB in order:
restoredefaultpath
savepath
Once done, restart MATLAB and see if the error persists, if it does, please let me know so I can provide further troubleshooting.
=============================
Hope it works for you.

  5 Comments

Had the same problem this morning with 2019b. The proposed solution worked for me. Thanks!
I had the same problem with 2019b on linux. It solved the problem thanks!
Thank you, that worked.

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