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issue getting matlab to work

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Ream Oved
Ream Oved on 27 Oct 2019
Commented: Walter Roberson on 5 Nov 2019
hi I installed and activated Matlab on my laptop (which meets all the system requierments) and when i click the shortcut created on my desktop the program doesn't launch but instead the activation window opens. I tried activating my account again but the situation doesn't change, does anyone know how to solve this problem? I already tried re-installing and downloading again several times. Thanks in advance.
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Answers (1)

Kritika Bansal
Kritika Bansal on 5 Nov 2019
If the issue still persists, you can contact your sales representative to get detailed understanding about your license terms. If you don't know who your sales representative is, MathWorks support can help you find your sales representative: https://www.mathworks.com/support/contact_us.html
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Walter Roberson
Walter Roberson on 5 Nov 2019
This is rarely a license terms issue. It is much more likely to be a file permissions issue.

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