MATLAB Answers

Cannot access my Thingspeak account

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Dave Groves
Dave Groves on 10 Jan 2020
Edited: Hans Scharler on 11 Jan 2020
Hi can you please assist, I amatrying to login to my thingspeak account but it is telling me there account is not currently available?
Email address is: xxx
Thanks
Dave

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Answers (3)

Vinod
Vinod on 10 Jan 2020
Edited: Vinod on 10 Jan 2020
If you are using Safari browser (default on Mac, iPhone, iPad), a recent change in the browser's default settings has caused problems.
There are a couple of options:
  • If you must use the Safari web browser, please enable 3rdparty cookies. Open Safari > Preferences > Privacy and disable the checkbox called "Prevent cross-site tracking". Note that Safari 13.x may show slightly different text.
OR
  • Alternatively, use Firefox or Chrome as your browser
If you're still unable to log in, Can you please share a full screenshot of the browser window with the errors and rest of the screen visible?

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Cris LaPierre
Cris LaPierre on 10 Jan 2020
This is a community forum. We aren't able to help you with account access. Contact customer support.

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Dave Groves
Dave Groves on 10 Jan 2020
Thank you VC, much appreciated. Dave

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