Why do I receive an "Unable to open the requested feature, Error Code -6: ERR_FILE_NOT_FOUND" error when launching the R2020a Installer?
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MathWorks Support Team
on 26 Mar 2020
Edited: MathWorks Support Team
on 22 Mar 2021
When launching the installer I receive the following error:
Unable to open the requested feature.Detailed Information:
Error code: -6Error message: ERR_FILE_NOT_FOUND
Accepted Answer
MathWorks Support Team
on 22 Mar 2021
Edited: MathWorks Support Team
on 22 Mar 2021
For R2020a and newer, this error will occur if installer or installation files are located in a directory containing accented or double-byte (e.g. Korean) characters.
For example:
C:\Users\테스트
or
C:\Users\müller
The current workaround for this error is to move the installer or installation files to a folder not containing any accented or double-byte characters in it's path, such as:
C:\MATLAB
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