Simulink Onramp doesn't work properly_MATLAB version R2019b

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Chiara Fontana
Chiara Fontana on 27 Mar 2020
Edited: Victor Quezada on 15 May 2020
Hello! My Simulink Onramp doesn't work properly. When I click the button to start the tutorial, it appears a blank page; it worked only once, by chance, but then the program crushed. I have MATLAB version R2019b. Could anyone support me, please? Thanks

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Answers (3)

Nina Hatje
Nina Hatje on 23 Apr 2020
Hi,
I had this same issue with Matlab 2019b where only a blank window would appear. It started working after I signed into my MathWorks account from Matlab. I also received an Email saying that my licence (academic) was now linked to my account. It just started working after this.
Bhargavi Maganuru
Bhargavi Maganuru on 30 Mar 2020
Edited: Bhargavi Maganuru on 30 Mar 2020
You can refer this link.
  2 Comments
Chiara Fontana
Chiara Fontana on 31 Mar 2020
I have Matlab version R2019b, so I have already installed Simulink Onramp Add-on by default. The problem is that, when I launch the program, it appears a blank page (see attached).

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Victor Quezada
Victor Quezada on 15 May 2020
Edited: Victor Quezada on 15 May 2020
Hi. I had the same problem and have fixed: I updated my version from R2019b to R2020a (my license was still valid).

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