services::​io::PrintF​ormat name specified

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Flavio Sartoretto
Flavio Sartoretto on 21 Jun 2020
Commented: Imoleayo Abel on 20 Jul 2020
Hi,
after installing prerelease R2020b on Ubuntu 18, commnads like "ls" produce the error string
Caught "std::exception" Exception message is:
unknown services::io::PrintFormat name specified.
I browsed the known problems. No answer.
Any hint?
Best.

Answers (1)

Raunak Gupta
Raunak Gupta on 24 Jun 2020
Hi,
This is a known issue. In order to resolve the issue, you may remove the preferences folder "prefdir" and re-start MATLAB.
You can also refer to the following link to reset the preference folder:
The steps are the same except you must do it for the R2020b folder.
Hope it helps!
  3 Comments
Imoleayo Abel
Imoleayo Abel on 4 Jul 2020
Experiencing the same problem with R2020b prerelease on macOS Catalina 10.15.6
This solution works but completely eliminates all inherited preferences which is undesirable; (albeit temporarily since I renamed instead of removed the previous preference folder with the hopes of restoring in the future when a more specific solution becomes available). It took time to configure MATLAB to my preferred look, feel, and behavior; and it has been nice that updates (and prereleases) correclty inherited these preferences except for this current prerelease. I really hope we get a more specific solution eventually.
Thanks for the workaround nonetheless.
Imoleayo Abel
Imoleayo Abel on 20 Jul 2020
I messaged MATLAB support and got a fix that avoids resetting my preferences entirely. Apparently the issue is due to the Numeric Format setting being corruped. To fix this, I only had to do the following:
>> s = settings;
>> s.matlab.commandwindow.NumericFormat.PersonalValue = 'short';

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