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my matalab drive is not synchronizing with the desktop version

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SUSHOBHAN MAJI
SUSHOBHAN MAJI on 5 Feb 2021
Answered: Abhisek Pradhan on 17 Feb 2021
My matalab drive is not synchronizing with the desktop version. In the MATLAB Drive connector window it is showing Error Unable to contact MathWorks servers.
  1 Comment
Gareth
Gareth on 6 Feb 2021
Hi Sushobhan,
Was your MATLAB Drive Connector previously able to synchronize your files to the desktop successfully?
Are you accessing the internet via a proxy server or on a different network to usual? Some anti-virus software may also erroneously block traffic causing this error to connect. If you are not using either a proxy or anti-virus software, and other applications are able to access the internet successfully then you can contact our support team from https://uk.mathworks.com/support/contact_us.html .
Best wishes,
Gareth

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Answers (1)

Abhisek Pradhan
Abhisek Pradhan on 17 Feb 2021
Try re-installing the MATLAB Drive connector and remove try removing the proxy and anti-virus setting in case they may be blocking it.
If there is an issue while re-installing the connector refer to the following link.

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