How can I cancel my license and give me a refound?

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Hello, Im from Mexico and I bought the student license, was 99USD but when I tried in my classroom, the libreries werent the correct ones as my tescher's libreries. I want to cancel my license or account and recover my money. Please.
OCDER on 30 Aug 2018
Team MathWorks = TMW. What version of matlab is your teacher using by the way, and what is your version? What is the "libraries" that are not working for your version? Are you getting an error message? If so, what is the error message? Maybe we can help with that error.

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Answers (2)

Daniela Galindo
Daniela Galindo on 30 Aug 2018
How can I personally talk to TMW? Also, I have 2018a version of matlab and simulink, he has transistors and the full software of matlab and simulink, but he also gave us another software (I dont remember the name right now) but is free, and I want to cancel the license, Im desesperated, because I want my mony back and cancel that license to give more space in the memory of my computer.

OCDER on 30 Aug 2018
Edited: OCDER on 30 Aug 2018
Contact Sales:
508-647-7000 (USA phone number)
8:30AM5:30PM EST
Corporate Headquarters
1 Apple Hill Drive
Natick, MA 01760-2098
Phone: 508-647-7000 (USA phone number)
Fax: 508-647-7001


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