MATLAB Answers

Having difficulty with installation process

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My installation of MATLab has come to the activation phase, specifically the registration screen. I inputted my first and last name, university, degree and date of graduation and hit "send"
A popup window flashes for a fraction of a second saying something along the lines of "gathering information", and nothing happens. No matter how many times I press this button, there is no response, no error message, and no activation in sight.

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Matt J
Matt J on 1 Oct 2018
It is advisable to contact tech support for help with installation problems.

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Accepted Answer

Gayatri Menon
Gayatri Menon on 9 Oct 2018
Hi,
You could contact Support for installation issues as well. Please refer the below link. There are some self-help resources as well in the same link which could be useful for you.
Thanks

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